RETURN & REFUND POLICY

All returns or cancellation requests must be in writing and submitted through our email system and must follow the policies as written below:

​

Order Cancellation Policy:
Cancellations requested after placing an order will incur $500 cancellation fee and 25% restocking in addition to any shipping charges that have been incurred. All custom made orders are non-refundable. Any order cancellation request must be in writing and requested through our email sales@vcarts.com

 

Return Policy:
You may request a return within 7 days from an item being delivered. Any returned item must be freight pre-paid by customer. All shipping charges are non-refundable. Any returned item must be in the original packaging and must be in resell-able, brand new, unused condition. All custom made orders are non-refundable. Any authorized return may incur up to a 25% restocking fee and $350 processing fee.  Any Return Request must be in writing and requested through our email system contact@vcarts.com

​

• For online or phone order, you will automatically agree these terms when you pay on the phone or online.